Case Study: Cykelexperten.dk boosts AOV and personalized search with Hello Retail

Cykelexperten.dk - Customer Case Study

The customer, Cykelexperten.dk, is a sporting goods retailer based in Denmark. Their challenge was to create better upsell opportunities and provide a more personalized and faster user experience on their Shopware 6 platform. They were introduced to the vendor, Hello Retail, by their agency partner, Wexo.

Hello Retail implemented a highly customized solution, which included a personalized search engine and upsell features. This was done proactively and without extra charge. The results were significant, with the retailer's average order value (AOV) increasing by 75% and the relevancy of their search function improving to perform nearly four times better than its initial performance with Hello Retail.

Cykelexperten.dk

Mads Andersen

E-commerce Manager