Case Study: Switchboard.MN streamlines operations and saves hours with Bonsai

How agency Switchboard.MN streamlines operations with Bonsai

Switchboard.MN, a creative design and video agency, was facing challenges with its fragmented operations, using a combination of Todoist for tasks and spreadsheets for invoices. As the team grew, they needed a more robust yet simple software solution to act as a central source of truth for managing clients and projects. They turned to Bonsai to consolidate their operations and support their scaling business.

By implementing Bonsai's suite of tools, including project management, proposals, and auto-invoicing, the agency centralized all client communication and internal operations. The solution from Bonsai delivered significant results, including a 94% decrease in the time spent creating proposals and the complete elimination of manual spreadsheet invoicing. This streamlined their processes, saved administrative hours, and gave their client-facing documents a more professional and polished look.

Switchboard.MN

Taylor ferrero

Head of Operations