Case Study: PanCAN streamlines patient and clinical trial matching with Heller Consulting’s Salesforce Nonprofit Cloud implementation

TCOYD streamlines patient matching with Heller Consulting using Nonprofit Cloud

The Pancreatic Cancer Action Network (PanCAN) faced a challenge with its healthcare databases being siloed from its core CRM, making it difficult to manage its clinical trials finder and physicians database. Seeking to streamline and automate these processes, PanCAN partnered with Heller Consulting to develop a new technology strategy.

Heller Consulting implemented Salesforce Nonprofit Cloud, which provided the ideal Person Accounts model to effectively manage data and match patients with doctors and trials. The solution provided PanCAN with tailored user interfaces, automated workflows, and the flexibility for future growth. As a result, the team can now easily match patients with appropriate clinical trials and healthcare providers, significantly improving operational efficiency.

TCOYD