Case Study: San Antonio Food Bank scales volunteers and donations with Heller Consulting and Salesforce

San Antonio Food Bank raises $250,000 and scales volunteers with Heller Consulting

The San Antonio Food Bank, a nonprofit dedicated to alleviating hunger in Southwest Texas, faced a challenge of rapid growth without systems built for scale. A surge in demand during the COVID-19 pandemic required them to quickly expand volunteer coordination and fundraising capacity. They partnered with Heller Consulting for a solution.

Heller Consulting implemented a CRM ecosystem with Salesforce’s Nonprofit Success Pack (NPSP) at its center, integrated with tools like Volunteers for Salesforce and Rallybound. This solution provided scalable operations and stronger supporter engagement. The food bank raised over $78,000 through a specific "All Faiths Fasting Friday" campaign and one individual fundraiser raised over $250,000 using the new system.

San Antonio Food Bank