Helicone
3 Case Studies
A Helicone Case Study
The customer, Tusk, builds an AI platform that generates automated tests for engineering teams. Their challenge was the extreme difficulty in debugging failures within their complex, multi-step LLM chains used for test generation, a process that was time-consuming and inefficient. They turned to the vendor, Helicone, to implement a solution using its Sessions product.
By implementing Helicone Sessions, Tusk gained a hierarchical visualization of its LLM workflows, allowing engineers to quickly navigate and collapse sections to pinpoint the exact source of a failure. This solution from Helicone drastically reduced the time to debug issues from hours to seconds, enabled same-day resolution of customer problems, and saved an estimated one to two full engineering days per week.
Jun Yu Tan
Founding Engineer