Case Study: Sana Psychological reduces payment processing fees with Helcim

Sana Psychological lowers payment fees with Helcim and adds 2 new payment options

Sana Psychological, a psychology practice, faced the challenge of high payment processing fees with their previous provider, which was a significant pain point for the owner, Paige Abbott. Seeking a more affordable and transparent solution, the practice switched to the vendor Helcim for its payment processing services.

The solution implemented by Helcim was its Interchange Plus pricing model, which eliminated monthly fees and passed on savings from lower interchange rates. This resulted in Sana Psychological saving a considerable amount on their monthly merchant fees. Additionally, Helcim provided a card reader for in-person payments and a Virtual Terminal for remote sessions, broadening client payment options. The vendor Helcim also delivered exceptional customer service, which the practice highly valued.

Sana Psychological