Case Study: FenVet improves in-clinic and on-site payments with Helcim

FenVet launches in May 2021 with Helcim for in-clinic and on-site payments

FenVet, a veterinary clinic in Airdrie, Alberta, needed a modern payment processing solution to facilitate in-clinic and on-site customer payments. The clinic's previous provider, Moneris, offered an antiquated experience that did not align with the innovative and customer-centric values of the new practice. FenVet sought a technologically advanced partner that could provide exceptional customer support and a seamless payment experience for its clients.

Helcim implemented its payment processing services for FenVet, providing portable terminals for secure, in-room transactions and online "request payment" links for remote purchases. The results included a seamless and modern payment experience that enhanced customer service. Cody Creelman, the owner, specifically highlighted Helcim's amazing customer support, which proactively reached out to ensure everything was running smoothly, calling the level of service mind-blowing.

FenVet