Case Study: Orbital Technology achieves automated patching and enhanced cybersecurity with Heimdal Security

Orbital Technology - Customer Case Study

Orbital Technology is a London-based Managed Services Provider (est. 1999) that supports businesses with tailored IT and security services. About five years ago they found their existing anti‑virus was failing and were struggling to meet new regulatory requirements (UK Data Protection Act 2018/GDPR) because they lacked an automated, reliable patching solution—so Orbital Technology evaluated vendors and selected Heimdal Security (deploying Threat Prevention, Patch & Asset Management and Next Generation Anti‑Virus).

Heimdal Security implemented a centralized, fully automated security stack—next‑gen AV, DNS traffic filtering, software inventory and automated patch management—allowing Orbital Technology to patch Microsoft and 100+ third‑party applications, achieve a claimed 100% detection rate, and meet compliance requirements. The Heimdal Security deployment reduced manual patching work across some 150 managed clients, freed Orbital’s team to focus on customer needs, and delivered faster, more reliable protection and a measurable operational time‑saving.

Orbital Technology

Peter Slack

Chief Financial Officer