Case Study: Doro Group strengthens security and streamlines IT with Heimdal Security

Doro Group Elevates Cyber Control with Heimdal

Doro Group, Europe’s market leader in senior mobile phones, needed a simple way to eliminate local administrator rights, improve patching, and support a very small IT team. External audits flagged the security risk of local admin access, while outdated third-party applications and limited flexibility around OS updates made endpoint management difficult. Doro Group turned to Heimdal Security, using its Privilege Elevation and Delegation Management (PEDM), Patch & Asset Management, and Remote Desktop capabilities.

With Heimdal Security, Doro Group removed local administrator rights entirely, automated third-party patching for apps like Adobe and Chrome, and gained more flexible OS update control with enforced reboots when needed. Heimdal Security also enabled remote support to bypass UAC prompts without user intervention, speeding up IT assistance and reducing dependence on users being present. The solution was described as easier and more affordable than previous tools, saving time and money while improving security, compliance, and day-to-day operations.

Doro Group

Mathias Thulin

It Operations Manager