Case Study: Nuffield College streamlines patch management and remote IT support with Heimdal Security

Nuffield College Enhances Patch Management and Remote IT Support with Heimdal

Nuffield College, a part of Oxford University, needed a better way to support a mixed Windows and Mac environment across 400+ endpoints and 30 servers while keeping sensitive research data secure. The lean IT team struggled with remote support for off-site users, patching reliability, and software installs that required admin rights, so they turned to Heimdal Security and its remote desktop, patch management, software management, and privilege elevation tools.

Heimdal Security deployed a unified platform that streamlined remote access, automated patching with a built-in one-week delay, and enabled approved software installs without giving users full local admin access. As a result, Nuffield College improved remote support, reduced IT workload, strengthened its security posture, and successfully achieved Cyber Security Essentials certification, all while maintaining a “set and forget” patching process for its endpoints and servers.

Nuffield College

Salman Pasha

IT Engineer