Case Study: Arnold & Baldwin triples property survey instructions with HeightOn Agency

Arnold & Baldwin triples property survey instructions with Heighton Agency

Arnold & Baldwin, a respected RICS Chartered Surveyor firm, faced the challenge of modernizing its brand and strengthening its digital presence to attract more direct instructions from home buyers and sellers in a dynamic property market. To reposition itself for growth, the company partnered with the Heighton Agency for a comprehensive brand and digital transformation.

The Heighton Agency implemented a complete strategic solution, including a new brand identity, a bespoke SEO-optimized website, and digital marketing campaigns supported by their LeadSyncPro CRM automation tool. This approach yielded significant results for Arnold & Baldwin, tripling property survey instructions and generating over 140 qualified inbound leads per month. The strong foundation built by Heighton played a meaningful role in the firm's subsequent acquisition, and the agency achieved a 478% ROI for the client within five months.

Arnold & Baldwin