Case Study: Arnold & Baldwin achieves 1147% ROI and streamlined sales with Heighton Agency

Arnold & Baldwin drives 1147% ROI with Heighton Agency

Arnold & Baldwin, a chartered surveyors firm, faced the challenge of expanding its partner network and evolving from a B2B to a B2C brand in a shifting property market. Their goal was to streamline lead management and capitalize on new marketing opportunities. They partnered with the Heighton Agency for strategic property marketing and referral campaign services.

The Heighton Agency implemented a comprehensive solution involving a high-performing referral rewards programme, dual-branded email campaigns, and bespoke sales collateral. This strategy delivered a 1147% ROI, onboarded over 650 referrers, and processed more than 3,300 referrals. The solution also resulted in an 83% reduction in lead administration time, significantly streamlining sales for the Arnold & Baldwin team.

Arnold & Baldwin