Case Study: Quester builds trust and wins global deals with Heartland Business Systems' vCISO partnership

Quester wins six-figure global projects with Heartland Business Systems

Quester, a market research firm, faced the challenge of managing complex international privacy standards and securing sensitive client data to maintain trust with global brands. Their small internal team needed expert help to build a robust security compliance program, leading them to seek a virtual Chief Information Security Officer (vCISO) partnership with Heartland Business Systems.

Heartland Business Systems provided a vCISO service, embedding an expert to develop formal security policies and a proactive compliance strategy. This partnership transformed Quester's security into a business advantage, directly resulting in winning multiple six-figure, multi-country projects. The vendor's expertise was credited for securing 30% of the firm's global business that otherwise would not have existed.

Quester