Case Study: University Hospitals Sussex NHS Foundation Trust reduces locum costs and burnout with HealthRota

University Hospitals Sussex NHS Foundation Trust cuts locum costs by £1.25M with HealthRota

University Hospitals Sussex NHS Foundation Trust was facing significant challenges with doctor burnout, capacity issues, and unsustainable locum costs. Their traditional, manual rostering system using spreadsheets was rigid, error-prone, and made it difficult to comply with working time regulations, leading to low morale and recruitment problems. To address this, the trust partnered with vendor HealthRota to implement its e-rostering solution.

HealthRota implemented an innovative annualised hours and self-rostering system. This allowed doctors to choose their own shifts within an annual hours allocation, providing unprecedented flexibility and work-life balance. The solution enabled the trust to completely eliminate planned locum costs from August 2022, saving over £1.25 million annually. It also led to a major increase in staff recruitment and retention, with a 680% increase in fellow doctors and a 200% increase in A&E consultants and registrars, significantly improving morale and patient care.

University Hospitals Sussex NHS Foundation Trust