Case Study: Oscar Health streamlines provider scheduling at scale with Healthie

Oscar Health Taps Healthie for Scheduling Solution at Scale

Oscar Health, a large multi-state health insurance company, needed an API-first scheduling system built for healthcare at scale to support millions of lives and hundreds of providers. The company was looking to replace a manual scheduling process with a more flexible, user-friendly solution, and chose Healthie’s scheduling platform and API to better manage provider workflows, staffing, reporting, and analytics.

With Healthie, Oscar Health rebuilt its scheduling engine to automate key workflows, reduce manual workarounds, and improve same-day scheduling and schedule changes. Healthie also enabled new capabilities such as provider-client matchmaking, automated availability settings, recurring scheduling, and enhanced reporting, helping Oscar improve efficiency for its scheduling team and scale toward a previously unachieved level of automation.

Oscar Health