Case Study: Hinge Health achieves scalable, automated scheduling with Healthie

Hinge Health switches to Healthie's API-First Scheduling Solution

Hinge Health, a large digital musculoskeletal care provider, needed scalable scheduling infrastructure to support growing demand for its MSK Delivery Solution. As the company outgrew its previous backend systems, it looked for an API-first scheduling platform that could eliminate manual workflows, integrate with its existing member experience, and support secure, personalized appointment booking.

Healthie provided the API and platform behind Hinge Health’s provider-member scheduling software, enabling direct data flow into Hinge Health’s web and mobile systems. The implementation removed manual activities, improved workflows for care teams, PTs, and members, and helped Hinge Health better plan for capacity. Hinge Health’s internal analysis estimated annual savings of $500K to $1M, and the team went live in 60 days.

Hinge Health

Vidhan Agrawal

Senior Product Manager