Case Study: Diabetes Care Partners boosts efficiency and expands virtual care with Healthie

Healthie solution boosts Diabetes Care Partners' efficiency

Diabetes Care Partners, a diabetes management provider in West Covina, CA, was struggling to scale while relying on multiple disconnected systems for scheduling, telehealth, billing, EHR, and team communication. As patient volume grew, managing these tools manually became time-consuming and made it harder to support a larger member base and expand online services. Healthie was brought in as an all-in-one EHR and practice management platform.

With Healthie, Diabetes Care Partners consolidated core operations into a single system, improved internal communication for its 12 providers, and launched its diabetes programs online to expand virtual care. Healthie’s telehealth, communication, and engagement tools helped streamline workflows, save time and resources, and strengthen real-time client interactions, leading to better member confidence and improved health outcomes.

Diabetes Care Partners

Tony Song

Chief Executive Officer