Case Study: St. Joseph’s/Candler achieves $912K in cost savings and 9:1 ROI with Healthfuse

St. Joseph’s/Candler - Customer Case Study

St. Joseph’s/Candler, a 714-bed not-for-profit health system serving Southeast Georgia and the South Carolina Low Country, faced shrinking reimbursements, margin pressure, and a need to eliminate underperforming vendors and unfavorable contract terms. The system turned to Healthfuse for help with vendor management and contract renewal support, seeking greater transparency and tighter cost control.

Healthfuse acted as an expert vendor management advisor within SJ/C’s revenue cycle team, using its VendorMetrics platform to evaluate vendor value, monitor compliance, and improve performance. As a result, St. Joseph’s/Candler achieved $13M in collections improvements, $2.5M in cash-factor improvement, $6M in net yield over the first two years, $912K in cost savings, a 10% reduction in vendor expenses, $80K in invoice recoveries, and a 9:1 ROI.

St. Joseph’s/Candler

Greg Schaack

Chief Financial Officer