Case Study: Monument Health achieves $15.9M impact with Healthfuse

Monument Health - Customer Case Study

Monument Health, a community-based healthcare system in Rapid City, South Dakota, partnered with Healthfuse after completing an EPIC conversion and needing to maximize financial performance to help offset conversion costs. To improve collections and fill gaps in internal resources, the health system outsourced portions of its revenue cycle but needed better visibility and control over its vendor relationships.

Healthfuse helped Monument Health by managing revenue cycle vendors, identifying above-market contracts, renegotiating fees, updating SLAs, and auditing placed accounts and invoices. The work delivered a recurring P&L opportunity of $7.1 million and a three-year impact of $15.9 million, including $3.2 million in collections improvements, $1.8 million in safeguard initiatives, $293K in invoice recoveries, and $1.5 million in contract savings.

Monument Health

Ted Syverson

Vice President