Case Study: Jefferson Health improves revenue cycle vendor performance with Healthfuse

Jefferson Health boosts self pay liquidation from 19.7% to 23.0% with Healthfuse

Jefferson Health, Philadelphia's largest health system, faced significant challenges in managing its revenue cycle vendors. Their issues included a lack of competitive performance reporting, a non-operational inventory reconciliation system, and an inefficient manual auditing process. This led to problems like accounts being worked by multiple vendors and a low percentage of accounts being actively pursued. To address this, they partnered with Healthfuse.

Healthfuse implemented its Account Audit and invoice certification technologies to automate the auditing process and ensure all vendor fees were valid and billed correctly. The vendor also introduced monthly competitive performance reporting and cross-vendor escalation reports. As a result, Jefferson Health increased its total self-pay liquidation from 19.7% to 23.0% year-over-year and recovered significant revenue cycle savings.

Jefferson Health