Case Study: CHRISTUS Trinity Mother Frances Health System achieves $8.9M in impact with Healthfuse

CHRISTUS Trinity Mother Frances Health System - Customer Case Study

CHRISTUS Trinity Mother Frances Health System, a faith-based, not-for-profit health system in Tyler, Texas, was facing increasingly complex revenue cycle operations and wanted greater transparency into the vendors supporting its reimbursement and collections efforts. To improve visibility and ensure a stronger return on investment, the organization partnered with Healthfuse to help manage its vendor relationships and revenue cycle support services.

Healthfuse implemented a centralized Vendor Management Office (VMO), performed 100% account-level audits and invoice certification, reconciled inventories, and renegotiated contracts to best-in-market rates. The work delivered $7M in net collections and cost savings in the first two years, with a recurring P&L opportunity of $3.4M and a three-year impact of nearly $8.9M. To date, Healthfuse has also driven $11.4M in collections improvements and $823K in contract savings.

CHRISTUS Trinity Mother Frances Health System

Drew Von Eschenbach

Vice President Revenue Cycle