Case Study: NeuGen achieves operational efficiency and time savings with HealthEdge HealthCheck

NeuGen Uses HealthCheck to Identify Operational Eciencies Within HealthRules® Payer That Will Lead to Cost and Time Savings

NeuGen, a regional shared services organization, faced challenges in optimizing its HealthRules Payer system from HealthEdge after a major upgrade. They sought to improve operational efficiencies, address configuration issues, and reduce manual processes to better serve the health insurance companies it supports.

HealthEdge provided its HealthCheck solution to evaluate NeuGen's system and identify optimization opportunities. The assessment delivered personalized recommendations that reconfigured HealthRules Payer to meet NeuGen's specific business needs. This resulted in significant time and cost savings, including an estimated 80-160 hours saved annually by automating DRG pricing and over 66 hours saved on inventory management, while also improving payment accuracy and data integrity.

NeuGen

Terri Lowe

Chief Operating Officer