Case Study: Orthopedic Surgeons, Inc. boosts patient collections with Health iPASS

Orthopedic Surgeons, Inc boosts patient collections by $165K+ with Health iPASS

Orthopedic Surgeons, Inc., a provider of orthopedic care in the Kansas City area, faced challenges with inefficient manual processes and difficulties collecting accurate patient information. To create efficiencies and reduce staff workload, they partnered with Health iPASS to implement its Advanced eBilling and Automated Appointment Reminders solutions.

By implementing the Health iPASS solutions, OSI automated appointment reminders, which mitigated issues caused by staff turnover, and replaced paper statements with digital ones. This resulted in significant financial improvements, including an additional $90,000 collected directly through the Health iPASS platform and an overall increase in patient collections of over $165,000. The vendor's tools also helped reduce the practice's days in accounts receivable to just nine days.

Orthopedic Surgeons, Inc