Case Study: The Doctor saves time on patient record transfers with Health Gorilla's Patient360

The Doctor - Customer Case Study

Health Gorilla's customer, The Doctor, a primary care clinic based in Los Angeles, faced the challenge of inefficiently retrieving patient medical records from other providers. This process was a significant burden on their support staff, who had to rely on outdated methods like faxing to access critical information needed for patient care.

By implementing Health Gorilla's Patient360 platform, The Doctor was able to streamline records retrieval with just a few clicks. This solution eliminated the need for their staff to manually request records and removed paper-based ordering for lab work. The results included significant time savings, a reduced administrative burden, and the ability to provide fully informed care plans based on complete patient histories.

The Doctor

Max Tselevich

Chief Executive Officer