Case Study: Not-for-Profit Healthcare System achieves near-real-time heart failure readmission insights and 270% more documented follow-ups with Health Catalyst

Hospital Readmissions Reduction Program for Heart Failure

Not-for-Profit Healthcare System partnered with Health Catalyst to address rising heart failure (HF) costs and a lack of timely, HF-specific readmission data that threatened quality outcomes and CMS reimbursement. The health system engaged Health Catalyst’s Late-Binding™ Data Warehouse and Population Analytics Advanced Application — Heart Failure Module (plus installation and clinical improvement services) to create an enterprise analytics foundation and prioritize HF readmission reductions.

Health Catalyst built a validated HF analytics platform in 90 days, delivering near real-time 30‑ and 90‑day readmission rates, shared dashboards, consistent cohort definitions, and a multidisciplinary improvement workflow available system-wide. Those capabilities enabled measurable improvements: follow-up appointments within 7 days rose from 17% to 63% (a 270% relative increase, 46% absolute), while clinicians gained trusted, timely metrics to drive further interventions and risk‑stratification work.