Case Study: Motel 6 achieves a crash-free, high-performing mobile booking experience with Heady

Motel 6 keeps My6 99.8% crash-free with Heady

Motel 6, a hotel chain with over 1,200 locations, needed to optimize and manage its high-traffic My6 mobile booking app to improve user experience and reliability. The company partnered with the vendor Heady for ongoing mobile app development and management services.

Heady implemented numerous enhancements to the app, including allowing bookings after midnight, optimizing for older phones, and showcasing the best available rates to build trust. They also introduced ADA-compliant features and overhauled backend systems. As a result, the My6 app achieved a 99.8% crash-free user rate and allows guests to book a room in just three clicks. Heady successfully shepherded the app through over 40 releases.

Motel 6