Case Study: Motel 6 achieves a crash-free, high-traffic booking app with Heady Mobile Agency

motel 6 - Customer Case Study

Motel 6, the hotel chain with more than 1,200 locations worldwide, needed help optimizing and managing its My6 mobile booking app as more guests turned to mobile for reservations. Since 2017, Heady Mobile Agency has supported the iOS and Android app to improve booking convenience, stability, and the overall guest experience.

Heady Mobile Agency used user behavior research, backend upgrades, and ongoing app enhancements to add early-morning booking support, improve pricing trust, expand ADA accessibility, and streamline the booking flow to just three clicks. The result was a highly reliable app that has reached 40 successful releases, supports about 35,000 monthly users, and is crash-free for 99.8% of users with no downtime.

Motel 6