Case Study: Bedford College improves student record accuracy and efficiency with HeadChannel CRM integration

Bedford College automates records for 40,000 students with HeadChannel

Bedford College, a college of further education, faced the challenge of manually managing over 40,000 student records across two separate systems, Tribal EBS and Radius CRM. This process was inefficient and prone to error. They engaged HeadChannel to integrate the platforms and automate data synchronization to improve accuracy and save staff time.

HeadChannel designed and built a custom server application that performs automated nightly synchronizations between the systems. This solution eliminated manual data entry, provided detailed reports for maintaining data order, and gave the college clear insight into student records to improve productivity. Following the implementation by HeadChannel, Bedford College can now track enrollments and course popularity with far greater accuracy and is considering automating additional processes.

Bedford College