Case Study: Riggs Distler achieves real-time visibility and 80,000+ hours of annual efficiency gains with HCSS

How Riggs Distler Digitized Field Operations After Scaling 5x in 10 Years

Riggs Distler, a rapidly growing utility construction contractor, needed a better way to scale operations consistently across business units. As the company expanded nearly fivefold, core data like labor hours, equipment usage, production, and daily reporting was being tracked in spreadsheets, emails, photos, and field notes, creating limited real-time visibility and inconsistent processes. HCSS provided the construction technology foundation, including HeavyJob, HeavyBid, and Equipment360, to help standardize workflows without disrupting field crews.

HCSS implemented a field-first, crawl-walk-run rollout focused on business outcomes, with HeavyJob for timekeeping and production tracking, HeavyBid for standardized estimating, and Equipment360 for fleet management. The result was a unified platform with real-time visibility into job costs, labor, and equipment, plus an estimated 80,000 to 100,000 hours saved annually by reducing manual data entry and redundant administrative work. Riggs Distler also saw stronger field adoption, earlier margin-risk detection, and more time returned to crews for safety, training, and customer relationships.

Riggs Distler

Jason McKay

Chief Information Officer