Case Study: Dportenis achieves omnichannel retail transformation with HCL Commerce+

Dportenis Innovates their E-commerce Presence with HCL Commerce Cloud

Dportenis, a Mexico-based sportswear retailer with more than 40 brick-and-mortar stores, needed to strengthen its digital sales as consumer habits shifted and the COVID-19 pandemic disrupted in-person shopping. The company had been managing online sales with spreadsheets and macros, and its existing point-of-sale approach limited SKU capacity, making it harder to deliver a true omnichannel experience. HCL Commerce+ was brought in to help Dportenis modernize its e-commerce operations.

With HCL Commerce+, HCL Commerce transformed Dportenis’ sales process into a scalable e-commerce platform that integrated spreadsheet data and supported better inventory management across channels. The result was a nationwide omnichannel sales presence that let customers buy online with the same care they expected in-store, while helping Dportenis move from 99% in-store business toward digital commerce and continue evolving its retail model.

Dportenis

Guillermo Uruchurtu

Dportenis