Case Study: Life Link III strengthens communication and culture with Haystack

How Life Link III Cultivates Culture while Saving Lives

Life Link III, a critical care and air medical transport service, faced significant internal communication challenges during a period of rapid growth and the transition to remote work. These issues, which included inconsistent messaging and information bottlenecks, were identified through employee feedback. To address this, the organization turned to the vendor Haystack to find a modern solution for their intranet and employee communication needs.

Haystack provided a flexible, customizable platform that became a central hub for communication and culture. The solution improved message consistency, engaged employees with interactive features, and served as a vital tool for onboarding, helping a now 300+ person company feel connected. Life Link III reported that Haystack was very well-received, successfully streamlining communication and acting as a major driver for both operational efficiency and company culture.

Life Link III

Katie Burkhart

Director of Marketing and Communications