Case Study: Packard achieves $1M in monthly savings with HawkSearch

Packard boosts online users by 70% with HawkSearch

Packard, a dominating HVAC component supplier, faced the challenge of serving a diverse customer base with a complex product catalog. They needed an advanced search solution to improve the site experience for all users and turned to HawkSearch for its capabilities.

Implementing HawkSearch features like Smart Search, Relevancy Tuning, and Product Categories created significant efficiencies. This solution led to a 70% increase in user registrations, an 18% rise in online revenue, and monthly savings of $1 million for Packard. HawkSearch transformed the company's digital operations and customer service.

Packard