Case Study: Right Hand Technology Group Inc. automates Google review generation with Hatz AI

How Right Hand Technology Group Inc. Automated Google Reviews Using Hatz.AI and Make.com

Right Hand Technology Group Inc. faced the challenge of leveraging positive client feedback to improve their online reputation. Although they collected satisfaction data via Smileback.io, manually converting this private praise into public Google reviews was a time-consuming and inconsistent process. They partnered with Hatz AI to find an automated and scalable solution to this problem.

Hatz AI implemented a solution using Make.com to automate the entire workflow. The system identifies happy clients from Smileback, enriches data from Autotask, and uses Hatz.ai applications to generate both a summary of the resolved issue and a pre-written Google review for the client. The results were a hands-off system that boosted their SEO and local visibility by making it effortless for clients to post reviews, ultimately strengthening the company's online credibility.

Right Hand Technology Group Inc.