Case Study: CROSStrax achieves unified CRM and marketing automation with Hatchbuck

CROSStrax - Customer Case Study

CROSStrax is a U.S.-based SaaS company that provides cloud-based case management and CRM software to streamline investigations and client management. They needed an affordable, easy-to-use marketing automation solution that integrated with WordPress and handled CRM, lead capture and nurturing—after paying steeply for HubSpot, they were searching for better workflow automation and seamless forms.

They chose Hatchbuck for its CRM, lead forms, lead nurturing, email marketing, website tracking and sales tools, and after briefly leaving and testing alternatives, returned because Hatchbuck’s automation, WordPress compatibility and customer support proved far superior. Hatchbuck re-onboarded them quickly, resolved the form issues, and delivered the reliable, user-friendly marketing workflows and responsive service that CROSStrax needed.

CROSStrax

Brian DeAntonio

President