Case Study: a leading window and door replacements company achieves $166K in annual savings with Hatch AI

This Top Player in Windows & Doors is Saving $166k per Year with Hatch AI

Hatch worked with a leading providers of window and door replacements company in Texas that was struggling to keep up with a high volume of inbound replies from website forms and Facebook leads. As response volume grew, conversations were falling through the cracks and team members were getting buried in qualification work instead of focusing on other responsibilities.

Using Hatch AI, the company built an AI agent named Lance to handle inbound SMS lead qualification with plain-language prompts and custom rules, then cloned it across three markets. The result was 75% faster responses, 58 hours of human work saved per week, 1,539 conversations handled across all bots in a month, and $166,400 in annual overhead savings, while also improving lead filtering and customer care.