Case Study: Bath Fitter Boosts Lead-to-Estimate Rate 5X with Hatch

How Bath Fitter of San Diego is Estimating 5x More Modernize Leads without Increasing Their Budget

Bath Fitter of San Diego, a remodeling company serving the San Diego, California area, was struggling with slow and inconsistent follow-up on Modernize leads. The team was only quoting about 5% of those leads, and declining phone effectiveness made it harder to connect with homeowners quickly.

Hatch solved this by integrating Modernize with its automated speed-to-lead workflow, sending instant text, email, and voicemail follow-ups and alerting reps when homeowners responded. With Hatch, Bath Fitter increased its lead-to-estimate rate from 5% to 25% in the first month, resulting in 5X more estimates and an estimated $42.5K in additional sales.

Bath Fitter

Mark Groveman

Marketing and Events Manager