Case Study: CMC Service Experts Achieves 269% Angi ROI with Hatch

CMC Service Experts is Seeing a 269% ROI on Angi Leads

CMC Service Experts, a North Carolina HVAC, plumbing, and electrical services company, was struggling to keep up with a high volume of leads from multiple sources. Manual outreach was too slow and error-prone, causing leads to slip to competitors and leaving their Angi ROI at -0.31%. To solve this, they turned to Hatch and its Speed to Lead capabilities.

Hatch helped CMC Service Experts automate lead follow-up with an Angi integration, multi-touch text/email/voicemail sequences, and Hatch Workspaces to organize conversations. The result was a jump in Angi leads ROI from -0.31% to 269% in two months, a 68.3% response rate versus a 25% industry average, and about 20 hours saved per week.

CMC Service Experts