Case Study: Bone Dry Roofing closes $7M+ in rehash revenue with Hatch

Bone Dry Roofing closes $7M+ in rehash revenue with Hatch

Bone Dry Roofing, a family-owned residential and commercial roofing contractor, faced a challenge with its manual and fragmented customer outreach process. This led to slow response times, lost leads to faster competitors, and an inability to scale consistent communication across its many locations. To address this, the company turned to Hatch to centralize its communication.

By implementing the Hatch platform as a centralized hub for all customer communication, Bone Dry Roofing was able to automate and streamline its outreach across multiple channels. The solution included speed-to-lead responses, estimate follow-ups, and re-engagement campaigns for unsold leads. As a result, Bone Dry more than doubled its booking rate and closed over $7 million in additional revenue from rehash and follow-up campaigns in one year. Hatch enabled this scale and consistency across 17 locations without requiring significant added headcount.

Bone Dry Roofing