Case Study: Daikin Vietnam digitizes AC servicing and cuts development cost by 50% with Hasura and Nexlab

Daikin Vietnam delivers AC servicing ahead of schedule at 50% lower cost with Hasura

Daikin Vietnam, a major air conditioning company, faced challenges with its manual, legacy service management system, which was slow and required significant human intervention. They partnered with Nexlab, who used the Hasura platform to digitize the entire AC servicing business unit and integrate it with existing systems like their ERP and CRM.

Using Hasura, Nexlab built three integrated applications—for customers, technicians, and an operations dashboard—ahead of schedule. The solution reduced development costs by 50% and empowered frontend developers to work more independently. The project was delivered on time for Daikin Vietnam's busy season, thanks to the efficiency gains provided by Hasura.

Daikin Vietnam