Case Study: VinID achieves 90% faster secrets management with HashiCorp Vault

Vietnamese consumer retail app provider uses HashiCorp Vault to automate secrets management and reduce time required to protect sensitive data by 90%

VinID, the largest loyalty and customer engagement platform in Vietnam, needed a better way to secure a rapidly growing hybrid environment serving more than 7 million users and processing billions of dollars in transactions annually. The company struggled with manual, error-prone secrets management across cloud and on-premises systems, making it difficult to protect sensitive data, rotate credentials, and support new releases efficiently.

To solve this, VinID implemented HashiCorp Vault, along with HashiCorp Terraform and Consul, to automate and centralize secrets management across its infrastructure. With HashiCorp, VinID reduced time spent on secrets management by 90%, increased secrets storage and management speed by 10x, improved its security posture, and freed DevOps teams to focus on higher-value work while positioning the platform for multi-region scale across Asia.

VinID

Liem Pham

Director