Case Study: 24 Hour Fitness transforms configuration and secrets management with HashiCorp

24 Hour Fitness Transformed Their Business With Hashicorp Consul And Vault

24 Hour Fitness, the second-largest fitness chain in the world, was struggling with configuration and secrets sprawl across many files, directories, tools, and application instances. In one memorable production incident, a configuration change made on only some servers caused an intermittent sales application error, exposing the need for a simpler, more reliable way to manage application configurations and secrets. HashiCorp’s Consul and Vault were brought in to solve the problem.

HashiCorp implemented a single source of truth for configurations in Consul KV and for secrets in Vault, with standardized naming conventions, ACLs, runtime config reloads, and a GitLab/Jenkins workflow for change control, review, and rollback. 24 Hour Fitness also gained centralized management, improved consistency, and better availability across two datacenters for both Consul and Vault. While the case study does not give hard numeric metrics, it reports that the new approach eliminated the instance-by-instance configuration drift that caused the original outage and made ongoing operations far more reliable.

24 Hour Fitness

Jason Yoe

Senior DevOps Engineer