Case Study: Reed Smith transforms legal service delivery with Harvey AI

Reed Smith achieves 100% associate AI certification with Harvey

Reed Smith, a global law firm with 1,800 lawyers, faced the challenge of moving beyond a simple technology rollout to fundamentally transform its legal service delivery and create new value for clients. The firm partnered with the legal AI vendor Harvey to integrate artificial intelligence into the core of its operations and rethink how its lawyers work.

The solution implemented by Harvey was supported by a dedicated leadership team that focused on broad cultural change and firm-wide adoption. This resulted in high user engagement, with 700 daily users of Harvey, and tangible business impacts including partners winning new work from competitors. Clients recognized the measurable value of Reed Smith's AI-enabled delivery model, which significantly accelerated workflows and enhanced outcomes.

Reed Smith