Case Study: Moses Singer boosts legal efficiency and client service with Harvey

How Moses Singer Competes and Wins in a Hypercompetitive Market

Moses Singer, a mid-sized law firm, faced the challenge of operating in a hypercompetitive market. Clients demanded greater efficiency and faster service, but the firm needed to maintain a sustainable cost structure and avoid simply increasing headcount. Their primary challenge was to reduce the time lawyers spent on repetitive, lower-value tasks so they could focus their expertise on high-level legal judgment and strategy. To address this, they partnered with the vendor Harvey.

The solution was the implementation of Harvey's AI tools to accelerate early-stage legal work. Harvey acted as a force multiplier, analyzing documents, accelerating due diligence, and drafting memos, which saved significant time. This allowed 75% of the firm's lawyers to focus on high-value analysis and strategy. The measurable impact included saving approximately 40 hours of associate time on lease reviews alone and enabling the firm to deliver higher-value work at a lower cost. According to the firm's CEO, Harvey has been foundational to improving efficiency, client service, and talent attraction.

Moses Singer

Rebecca Goodman-Stephens

Chief Executive Officer