Case Study: YMCA England & Wales connects 10,000+ staff, volunteers and trustees with Y-Hub by Harrison Carloss

YMCA England & Wales connects 10,000+ staff, volunteers and trustees with Harrison Carloss

The YMCA England & Wales federation, comprising 83 independent charities, faced a significant internal communications challenge. Their existing platform was unintuitive and poorly engaged by their 10,000+ staff, volunteers, and trustees, hindering collaboration. To bridge this gap and foster a more connected working environment, they partnered with vendor Harrison Carloss to develop a new internal digital platform.

Harrison Carloss designed and built a custom progressive web app called Y-Hub. The secure platform features a directory, news, events, chat functions, and resource centers, enabling seamless communication and collaboration across the entire federation. Successfully launched in 2023, the solution connected the entire network of users, achieving high adoption rates and meeting the strategic goal of unifying the organization.

YMCA England & Wales