Case Study: Parogon Group enhances the customer experience with Harrison Carloss

Parogon Group boosts 27,000 online bookings a month with Harrison Carloss

The Parogon Group, a leading UK restaurant group, faced the challenge of outdated websites that lacked modern capabilities and had an unreliable booking system with poor mobile integration. They partnered with the vendor Harrison Carloss to create a suite of modern websites that would better reflect their distinctive and luxurious brand.

Harrison Carloss completely transformed the websites, moving from a stale single-page format to enriched and vibrant sites with interactive menus. They developed a new, fully automated booking system integrated with an API and created a group website with ecommerce and a centralized careers portal. This solution significantly improved the customer experience and led to the handling of 27,000 online bookings per month. The vendor also delivered a 15% increase in orders for the client.

Parogon Group