Case Study: Papa John's achieves 70% more hires with Harri's Carri conversational agent

How a Papa John’s franchisee turned applications into conversations and made 70% more hires with the Carri conversational agent

Papa John’s franchisees were struggling with crowded job boards, long screening times, candidate “ghosting,” and high-quality applicants getting lost in large volumes of resumes. To address these hiring pain points they deployed Harri’s Carri conversational agent to field questions, collect applications, and manage initial screening and scheduling in real time.

Harri’s Carri automated conversations, customized local application questions, and real-time screening so hiring managers spent less time on admin and more time on operations. In a 30‑day pilot the franchise saw a 23.36% increase in applicants, 34% more qualified candidates invited to interview, an 85%+ interview show rate, 100% of applicants screened in real time, and ultimately about 70% more hires — all driven by Harri’s Carri reducing ghosting and improving application-to-hire ratios.

Papa John's