Case Study: a leading financial organisation achieves a seamless collections team transition with Harper Recruitment Group

a leading financial organisation achieves 100% fill rate with Harper Recruitment Group

Harper Recruitment Group was approached by a leading financial organisation to urgently recruit and onboard 25 Collections Agents. The time-sensitive, business-critical project was required to support the relocation of an offshore operation to the UK, with a fixed deadline for implementation.

Harper Recruitment Group implemented a dedicated project management approach with onsite consultations, targeted advertising, and streamlined assessment days. A rigorous pre-employment vetting process ensured full compliance. The outcome was a 100% fill rate for each intake, with candidates onboarded ahead of schedule, leading to a seamless transition of operations with no business disruption. Harper became a preferred supplier for other areas within the organisation as a result.