Harness
78 Case Studies
A Harness Case Study
Sensormatic Solutions, the retail solutions portfolio of Johnson Controls, wanted better visibility into its software delivery process as its engineering teams used different tools and workflows. The company needed a way to standardize KPIs, benchmark agile maturity, and identify bottlenecks from ticket creation through deployment, so it turned to Harness Software Engineering Insights (SEI).
Harness implemented SEI to unify data from tools like Jira and Bitbucket, provide DORA benchmarking, and create quality and agile scorecards across teams. As a result, Sensormatic improved coding hygiene by 60%, raised peer review hygiene from 35% to 95%, increased agile hygiene scores from the 30s to the 80s, and cut testing time by 30%, helping teams ship faster without sacrificing quality.