Case Study: a leading financial institution achieves 98% faster security patching with Harness

Outrunning Mythos: A Leading Bank Neutralizes Day-0 Threats at Machine Speed | Harness Case Study

The customer, a leading financial institution, faced a massive operational challenge in maintaining its fleet of over 1,000 microservices. Routine security patching was a manual, labor-intensive process that consumed five days and 25 engineering hours per service, totaling over 500,000 hours of annual toil and creating significant security risks. To address this, they partnered with Harness and utilized its CI and CD products.

Harness implemented an intelligent automated workflow called "AutoPatch" that handled the entire security lifecycle. This solution used Harness's AI Verification & Rollback and integrated with ServiceNow for automated governance. The results were transformative: remediation time for critical vulnerabilities dropped by 98% from five days to under two hours. This eliminated 500,000 hours of manual effort, reclaimed engineering talent for innovation, and provided instant resilience against day-zero threats.