Case Study: Ibotta achieves 90% faster deployments and saves 125 hrs/week with Harness Continuous Delivery

Ibotta Saves 125 hrs/week Deploying Hundreds of Microservices with Harness Continuous Delivery

Ibotta, a popular shopping app with nearly 22 million downloads, faced a major shift from a Ruby on Rails monolith to a microservices architecture and needed to scale CI/CD beyond 16 daily production deployments. Developers were spending up to 45 minutes per deployment plus another ~45 minutes on manual health checks and rollbacks, and the existing process could not scale to hundreds of services. To address this, Ibotta evaluated and chose Harness Continuous Delivery from Harness.

Harness deployed in staging and gave Ibotta a single pane of glass, real‑time production views, ML‑driven health checks (using New Relic, Datadog, Sumo Logic), reusable deployment templates, canary deployments, automated rollback, and secrets management. With Harness, Ibotta now supports hundreds of microservice deployments per day with no added headcount, cut deployment time and effort by 90%, reduced rollback time by 78% (from 45 to 10 minutes), saved about 125 engineering hours per week (~$600K in productivity), and accelerated feature delivery and onboarding.

Ibotta

Scott Bassin

Director of Engineering